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Business Brief: Insurance agent Young earns top honor for service
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MONROE - Timothy F Young, an American Family Insurance agent in Monroe, has been recognized for providing an outstanding customer experience under the American Star Excellence in Customer Experience Certification Program.

The service excellence distinction was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience Certification Program. The process consists of a customer satisfaction survey which measures customers' overall experience with their current American Family agent.

Young has earned this award over 10 consecutive years,and has been an agent for American Family since November 1994.

His office is at 820 17th Ave., Monroe. He carries multiple lines of insurance including auto, home, umbrella, life, health, farm, business and flood.