MADISON - Tim Young, an American Family Insurance agent, Monroe, was recognized for providing customer service under the American Star Excellence in Customer Experience certification. Young joins other American Family agents who have demonstrated commitment to customer service.
Young has been an agent for American Family since November 1994. His office is located at 820 17th Ave.
The service excellence distinction was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience certification. The process consists of a customer satisfaction survey which measures customers' overall experience with their current American Family agent. Only agencies that perform in the top 20 percent of all insurance agencies nationwide, based on customer satisfaction surveys, are eligible to become American Star Excellence in Customer Experience certified.
Young has been an agent for American Family since November 1994. His office is located at 820 17th Ave.
The service excellence distinction was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience certification. The process consists of a customer satisfaction survey which measures customers' overall experience with their current American Family agent. Only agencies that perform in the top 20 percent of all insurance agencies nationwide, based on customer satisfaction surveys, are eligible to become American Star Excellence in Customer Experience certified.