MONROE - Results from a recent survey of department heads shows the city may be failing its employees in several categories.
Overall, the city received 19 out of 195 possible points in the excellent ranking, 82 in the good ranking, 68 in the fair ranking and 26 in the poor ranking.
City Administrator Phil Rath said the survey was taken during a period when the department supervisors' performance reviews were being done. Thirteen department heads responded to the survey. Rath reviewed the feedback, before the Salary and Personnel Committee went into closed session to discuss the employee's performance evaluations, at a meeting on Sept. 18.
The survey showed department heads were satisfied with their job safety, facilities, duties, benefits and supervisors, but they scored the city low on fair treatment, recognition of efforts, workload, communications and salary. They also ranked the Common Council as poor, 7.7 percent; fair, 53.9 percent; good 38 percent; and excellent 0 percent.
Salary had the lowest ranking of the 15 survey categories, with seven department heads rating salary as fair, and five rating it as poor. Only one rated it as good.
Supervisors had the highest ranking, with 11 department head rating their supervisor as good and two, as excellent.
Job duties and job safety tied for the second highest ranking with 11 employees rating it as good to excellent, and two as fair.
Recognition of effort was rated fair to poor by 11 employees. Ten employees rated each of the categories of fair treatment and work load as fair to poor. Fair treatment, recognition of efforts, and salary were each ranked as poor by five employees, the most in all categories.
Rath noted that the dissatisfaction with workload may be a result of employees leaving and the work getting redistributed to remaining workers. He said he would review the results with department heads, find out if they have ideas to remedy low-rated categories and start working on goals at their weekly department head meetings.
Overall, the city received 19 out of 195 possible points in the excellent ranking, 82 in the good ranking, 68 in the fair ranking and 26 in the poor ranking.
City Administrator Phil Rath said the survey was taken during a period when the department supervisors' performance reviews were being done. Thirteen department heads responded to the survey. Rath reviewed the feedback, before the Salary and Personnel Committee went into closed session to discuss the employee's performance evaluations, at a meeting on Sept. 18.
The survey showed department heads were satisfied with their job safety, facilities, duties, benefits and supervisors, but they scored the city low on fair treatment, recognition of efforts, workload, communications and salary. They also ranked the Common Council as poor, 7.7 percent; fair, 53.9 percent; good 38 percent; and excellent 0 percent.
Salary had the lowest ranking of the 15 survey categories, with seven department heads rating salary as fair, and five rating it as poor. Only one rated it as good.
Supervisors had the highest ranking, with 11 department head rating their supervisor as good and two, as excellent.
Job duties and job safety tied for the second highest ranking with 11 employees rating it as good to excellent, and two as fair.
Recognition of effort was rated fair to poor by 11 employees. Ten employees rated each of the categories of fair treatment and work load as fair to poor. Fair treatment, recognition of efforts, and salary were each ranked as poor by five employees, the most in all categories.
Rath noted that the dissatisfaction with workload may be a result of employees leaving and the work getting redistributed to remaining workers. He said he would review the results with department heads, find out if they have ideas to remedy low-rated categories and start working on goals at their weekly department head meetings.