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DMV limits services

WISCONSIN — To help slow the spread of COVID-19, Governor Evers has directed Wisconsin Department of Transportation Secretary-designee Craig Thompson to ensure continuation of essential services of the Division of Motor Vehicles and protect the health and safety of citizens and employees. 

After reviewing public-facing DMV services, Secretary Thompson authorized DMVs across the state to enact a one-day closure to deep clean and modify public spaces, minimize in-person transactions and direct customers to online services.

All DMV Customer Service Centers will be closed to the public on Friday, March 20. DMVs will use this time to deep clean each location and modify office space to allow additional social distancing practices when the service centers reopen on Monday, March 23.

Wisconsin DMV delivers vital services to Wisconsin residents. However, some functions are within DMV’s control and others remain state law. To continue to meet legal requirements, while protecting the public and staff, the following changes will be implemented temporarily:

Driver licenses and CDLs that expire during this public health emergency will be automatically extended 60 days. Late fees will be waived. The driver record, visible to law enforcement, will show the extension and that the driver license is valid.

All driver skills tests are being cancelled as of March 18 until further notice.

Customers are being notified that Administrative Suspension hearings will be offered by telephone, or paper, not in-person.

Social distancing remains a best practice to combat the spread of the virus and efforts. When Wisconsin DMVs reopen Monday, March 23, in-person customer service will be restricted, by appointment only, to: New driver licenses and issuing identification cards.

To make an appointment, customers can use the Driver License Guide, They can also use this guide to begin the paperwork and submit it electronically. Customers with questions may call Driver Services at 608-264-7447. 

Customers who do not book an appointment will be assisted in order of their arrival when appointments are not otherwise booked, and there is space within the lobby to wait. DMV will follow guidelines for public spacing requirements.

For more information, visit Vehicle transactions can also be completed via third party agents.