MADISON - Tim F. Young, an American Family Insurance agent in Monroe, has been recognized for customer satisfaction excellence under the J.D. Power and Associates Distinguished Insurance Agency Program. Young joins other American Family agents who have demonstrated the highest level of commitment to outstanding customer service.
Young has been an agent for American Family since November 1994. His office is located at 820 17th Ave.
Only agencies that perform in the top 20 percent of all agencies nationwide based on customer satisfaction surveys are eligible to become a Distinguished Insurance Agency. Agents who meet or surpass the overall national average must pass a rigorous on-site evaluation based on five best practice areas: Proactive reviews of customer insurance needs, claims handling, positive customer contacts, responsiveness and office environment.
Young has been an agent for American Family since November 1994. His office is located at 820 17th Ave.
Only agencies that perform in the top 20 percent of all agencies nationwide based on customer satisfaction surveys are eligible to become a Distinguished Insurance Agency. Agents who meet or surpass the overall national average must pass a rigorous on-site evaluation based on five best practice areas: Proactive reviews of customer insurance needs, claims handling, positive customer contacts, responsiveness and office environment.
