As an alderperson for the City of Monroe and a member of the Public Safety Committee, we have the privilege of reviewing the annual reports from our public safety departments. The 2025 reports from both the Monroe Fire Department and Monroe Police Department provide a clear and compelling look at the professionalism, preparation, and community commitment that help keep our city safe.
The MFD responded to 365 calls for service in 2025, with nearly 60% involving Emergency Medical Services (EMS). While total call volume decreased slightly from the previous year, the complexity and expectations surrounding each response remain high. These numbers reflect an important reality: today’s fire service plays a critical role not only in fire suppression, but also in medical response and overall community care.
Preparation remains at the core of that service. Firefighters completed more than 1,600 hours of training this past year, ensuring readiness across a wide range of emergency scenarios. This commitment to continuous improvement supports the department’s ISO Class 2 rating, which reflects operational excellence while helping keep insurance costs lower for residents and businesses.
The department continues to operate under a paid-on-call model, a cost-effective approach for a community our size. However, like many departments nationwide, Monroe faces ongoing challenges with recruitment and retention. In response, the department has strengthened hiring practices, expanded recognition efforts, and continues planning for long-term workforce sustainability.
A major focus of the Fire Department’s work is community risk reduction. With more than 800 inspectable properties in the city, prevention efforts play a critical role in reducing emergencies before they occur. In 2025, firefighters dedicated nearly 500 hours to public education and outreach, a 56% increase from the previous year. These efforts contribute directly to safer homes, stronger businesses, and a more informed community. The City’s approval of a full-time Deputy Chief position further reinforces this proactive approach to safety.
Equally important is the work that happens behind the scenes. From maintaining apparatus and equipment to ensuring compliance with safety standards, the department’s operational readiness ensures that firefighters are prepared to respond without hesitation. Partnerships with organizations such as SSM Health Monroe and Green County EMS further strengthen the department’s ability to deliver high-quality care and connect residents with essential services.
The Monroe Police Department also reported a steady and consistent year. In 2025, officers responded to approximately 13,000 calls for service, a number in line with the previous year. This stability suggests that while Monroe continues to grow, the overall demand for police services remains consistent. Most calls occur during afternoon and evening hours, reinforcing the importance of maintaining strong patrol coverage during peak times.
Staffing remains aligned with community needs, with 33 authorized positions, including 26 sworn officers. The department continues to evaluate staffing levels through an annual workload-based analysis to ensure response times and service quality remain strong.
Crime trends in 2025 show overall consistency, with some encouraging improvements. Both crimes against persons and property crimes saw slight decreases. At the same time, increases in certain assault-related incidents highlight areas where continued focus and community awareness are important.
Drug-related offenses declined overall but remain a challenge influenced by broader regional trends. The department’s collaboration with the State Line Area Narcotics Team continues to play a key role in addressing these issues through a coordinated, multi-agency approach.
Training and accountability remain central to the Police Department’s operations. Officers receive training beyond state requirements, including de-escalation and scenario-based exercises. In 2025, there were ten reportable use-of-force incidents beyond standard handcuffing, with no complaints of excessive force, an outcome that reflects professionalism and measured decision-making.
Community engagement continues to be a cornerstone of policing in Monroe. Through programs like the School Resource Officer initiative and participation in local events, officers maintain a visible and positive presence throughout the community. These connections build trust and strengthen relationships, though they also require thoughtful coordination of staffing and resources.
The report also marks an upcoming leadership transition, as Police Chief Frederick Kelley will retire in June 2026 after more than 30 years of service. His leadership has helped shape a department grounded in professionalism, transparency, and community trust.
Together, these reports highlight a shared commitment between our fire and police departments: a focus on preparedness, accountability, and proactive community engagement. Both departments continue to adapt to evolving challenges while maintaining a high standard of service. The 2025 annual reports make one thing clear, public safety in Monroe is strong because of the people behind it.
On behalf of the City of Monroe, I extend my sincere appreciation to the men and women who dedicate themselves to protecting and serving our community every day.
— Craig H Franke is a City of Monroe Alderperson at Large. He can be reached at Cfranke@cityofmonroe.org.
