MONROE - The Pleasant View Nursing Home Committee was reassured Friday the facility has made corrections to complaints from the Wisconsin Department of Health and Human Services.
Terry Nelson, of Pro-Ed Continuum in Waukesha, told the committee the nursing home had a plan of action for each of the 13 complaints filed by the state in a nursing home survey completed in March. The survey was done between March 9 and March 24.
Some of the corrections in the plan of action will be done on a weekly basis. For example, Pleasant View staff will examine behavior records and issue monthly reports for patients who have over-the-counter medicines in their rooms.
Complaints in the state survey included reports that the nursing home failed to take action when a male resident inappropriately touched several female residents, learned that two patients gave themselves medication and learned that an employee had been "bossy" to a resident.
Nelson said state inspectors who came to the nursing home Wednesday were impressed with positive comments from the residents.
Patients identified by name in the report were interviewed by the state inspectors Wednesday, Nelson said.
The inspectors were confident the staff received extra training, she said.
"The inspectors can tell if staff really knows what they're doing or if they're only doing what is expected because someone is watching over them at the time," Nelson said. "The inspectors said they could tell the staff knows what its doing."
The nursing home will continue to monitor the plan of action in the future to remain vigilant in their care and treatment of nursing home residents.
Terry Nelson, of Pro-Ed Continuum in Waukesha, told the committee the nursing home had a plan of action for each of the 13 complaints filed by the state in a nursing home survey completed in March. The survey was done between March 9 and March 24.
Some of the corrections in the plan of action will be done on a weekly basis. For example, Pleasant View staff will examine behavior records and issue monthly reports for patients who have over-the-counter medicines in their rooms.
Complaints in the state survey included reports that the nursing home failed to take action when a male resident inappropriately touched several female residents, learned that two patients gave themselves medication and learned that an employee had been "bossy" to a resident.
Nelson said state inspectors who came to the nursing home Wednesday were impressed with positive comments from the residents.
Patients identified by name in the report were interviewed by the state inspectors Wednesday, Nelson said.
The inspectors were confident the staff received extra training, she said.
"The inspectors can tell if staff really knows what they're doing or if they're only doing what is expected because someone is watching over them at the time," Nelson said. "The inspectors said they could tell the staff knows what its doing."
The nursing home will continue to monitor the plan of action in the future to remain vigilant in their care and treatment of nursing home residents.