MONROE — SSM Health Monroe Hospital has been recognized for exceptional patient experience by receiving the Healthgrades 2023 Outstanding Patient Experience and Patient Safety Excellence Awards. 

Healthgrades is the number one website Americans use to find quality care. To determine recipients of these awards, Healthgrades evaluates hospitals on their performance on 10 patient experience measures. This includes categories such as recommendation to family & friends, communication with staff and discharge information. 

“We are one of only 83 hospitals that received both awards,” explained Jane Curran-Meuli, President of SSM Health Monroe Hospital and SSM Health Monroe Clinic Medical Group. “Celebrating the exceptional care our teams provide daily to our communities is what makes these recognitions so special.” 

This year’s dual award recipients represent the top 2% of hospitals nationwide that prioritize and excel in providing a best-in-class patient experience.