DARLINGTON - Memorial Hospital of Lafayette County ranks number one among Critical Access Hospitals in the state. Information about how patients' view their hospital care became publically available March 28 for the first time on the Hospital Quality Alliance's public Web site, Hospital Compare (www.hospitalcompare.hhs.gov).
This new data is hospital specific and reflect patients' insights about key aspects of hospital care. The data comes from surveys completed by hospital patients following their hospitalization.
The survey known as HCAHPS, (Hospital Consumer Assessment of Healthcare Providers and Systems) was developed by the federal Agency for Healthcare Research and Quality (AHRQ).
The survey has 27 questions that are combined into eight key areas.
Wisconsin's average score on the survey questions was better than the national average in all categories. Nearly 70 percent of Wisconsin's hospitals reported survey data, while about half of the 5,600 hospitals in the country participated in the first round of reporting.
With the recent release of HCAHPS, (pronounced H-Caps) Memorial Hospital of Lafayette County announces that they have the highest average score in the state among all Critical Access Hospitals and the third highest average score in the state of Wisconsin just behind Columbia Center in Mequon and Wisconsin Heart in Wauwatosa.
"I am so proud of each and every staff member of MHLC. This survey ask questions about many aspects of the hospital stay, and for all areas to be rated so high speaks volumes about the excellence of our care on all levels," states Sherry Kudronowicz, MHLC Administrator.
Dana Richardson, Wisconsin Hospital Association vice president of quality initiatives, said the new information is helpful to consumers because it provides a personal viewpoint on the hospital care setting. "The patient survey brings another dimension to hospital public reporting, up to this point, public reporting efforts have mostly included clinical quality information" according to Richardson.
This new data is hospital specific and reflect patients' insights about key aspects of hospital care. The data comes from surveys completed by hospital patients following their hospitalization.
The survey known as HCAHPS, (Hospital Consumer Assessment of Healthcare Providers and Systems) was developed by the federal Agency for Healthcare Research and Quality (AHRQ).
The survey has 27 questions that are combined into eight key areas.
Wisconsin's average score on the survey questions was better than the national average in all categories. Nearly 70 percent of Wisconsin's hospitals reported survey data, while about half of the 5,600 hospitals in the country participated in the first round of reporting.
With the recent release of HCAHPS, (pronounced H-Caps) Memorial Hospital of Lafayette County announces that they have the highest average score in the state among all Critical Access Hospitals and the third highest average score in the state of Wisconsin just behind Columbia Center in Mequon and Wisconsin Heart in Wauwatosa.
"I am so proud of each and every staff member of MHLC. This survey ask questions about many aspects of the hospital stay, and for all areas to be rated so high speaks volumes about the excellence of our care on all levels," states Sherry Kudronowicz, MHLC Administrator.
Dana Richardson, Wisconsin Hospital Association vice president of quality initiatives, said the new information is helpful to consumers because it provides a personal viewpoint on the hospital care setting. "The patient survey brings another dimension to hospital public reporting, up to this point, public reporting efforts have mostly included clinical quality information" according to Richardson.
